Public Advisory

Reference Number: 


Release Date: 

Thursday, April 16, 2020
In compliance with Republic Act No. 11469 or the “Bayanihan to Heal as One Act,” Proclamation Nos. 929 and 922 (s. 2020) and in view of the approval of President Rodrigo Roa Duterte on the recommendation of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases’ Joint Resolution No. 20 (s.2020), to EXTEND the Enhanced Community Quarantine (ECQ) over the entire Luzon until 11:59 p.m. of 30 April 2020, the general public is hereby informed that the Philippine Statistics Authority will continue to adopt the following measures nationwide:
1. Nationwide frontline services of ALL Civil Registration System (CRS) outlets shall remain CLOSED to the transacting public for the processing of requests for copy issuance of civil registry documents {Birth, Marriage and Death certificates as well as Certification of No Marriage Record (CENOMAR) or Advisory on Marriage/s} until 30 April 2020.
2. Likewise, online application of civil registry documents via shall remain to be temporarily suspended until further notice.
3. In as much as Local Government Units (LGUs) through the issuance of their respective Executive Orders have likewise extended the implementation of the ECQ, the acceptance of application for PSA-issued documents  thru  Batch Requests System (BREQS) at LGUs all over the country and nationwide SM Business Centers shall also remain to be temporarily unavailable until further notice.
4. Tentative resumption of the abovementioned services will be on 04 May 2020 subject to additional guidelines from the PSA.
5. The following hotline numbers will continue to be available for inquiries and requests for assistance on civil registration matters via text messages from 8:00 a.m. to 5:00 p.m., from Monday to Friday.
0945-8406735 (Globe)
0966-6506928 (Globe)
0956-1887129 (Globe)         
0927-4228564 (Globe)
0945-7041039 (Globe)
0999-7991873 (Smart) 
Thank you for your understanding and continued cooperation.
National Statistician and Civil Registrar General